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IT Global Business Consultant (m/f/d) IT & Sourcing
Frankfurt am Main
Aktualität: 09.01.2022

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09.01.2022, Merz Pharma GmbH & Co. KGaA
Frankfurt am Main
IT Global Business Consultant (m/f/d) IT & Sourcing
Business Relationship: In collaboration with the Commercial Business Process Manager, the Global Business Consultant Commercial Applications will develop and maintain business relationships with functional area subject matter experts to ensure system and process needs are being addressed and maintained Functional / Technical expertise: Experience in designing software solutions on the Salesforce.com and Veeva platforms with hands on configuration experience. Ability to lead business design sessions and communicate design options to business leaders and other key stakeholders at different levels within the organization Documentation and Testing: Create process, system, and data maps for commercial applications. Work with users to gather and document requirements for new and existing applications. Write Functional Specifications for the development teams. Perform testing and coordinate testing with end users Support: Support key users and trouble shoot issues to resolve in a timely manner Design and Configuration: Design and/or implement state-of-the-art, efficient and cost-effective solutions that can be reused by other global or local business area. Provide training and develop training materials for key users Vendor selection: Manage process of selecting new solutions. RFP's, vendor demos and evaltuations and final selection along the Implementation and support of the new solution Project Management and Change Control: Prepare project plans and schedules for system/application deployments, upgrades, and or fixes by following Merz SDLC. Manage change control process and release management cycle for applications 3rd Party Management: Coordinate activities with our third party support organization to ensure adherence to expected service leves Training: Provide training and develop training materials for key users
Four-year degree in Computer Science/Information Systems or related descipline A minimum of 5 years's experience in a position of equal scope and responsibility. Experience supporting a Sales and Merketing organizations Extensive knowledge & experience with Salesforce Implementation and hands on configuration experience Knowledge of Salesforce.com and other Salesforce.com platform solutions Experience in the pharmaceutical or medical device industry Project Management and presentation skills, superior analytical, evluative, and problem-solving abilities as well as exceptional customer service orientation Understanding of Apex development (strong proficiency in general Salsesforce configuartion, knowledge of integration with Mulesoft, strong proficiency with SOAP and REST APIs, SAP and Salesforce integrations) Working knowledge of query reports, tables, output determination and master data Demonstrated analytical and conceptual thinking skills Experience with ITIL, Agile, Scrum, Waterfall and SDLC methodologies Strong interpersonal, teamwork, organizational and workload planning skills Excellent written and oral communication skills as well as execellent interpersonal skills (ability to present ideas in business-friendly and user-friedly language. Ability to develop and visually present ideas and concepts to both IT and Business stakeholders Exceptionally self-motivated and directed as well as ability to set and manage priorities

Berufsfeld

Bundesland

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IT Global Business Consultant (m­­/­­f­­/­­d) IT & Sourcing

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Frankfurt am Main